Policies and Handbook
General Policy
You can view our full policies and handbook here.
Calendar Policy
DIMA operates on a 48 week per year calendar, and we bill a flat monthly tuition each month. This essentially means that we end up offering an average of four lessons per month over the course of the whole year, though some months may end up with three or five lessons.
We are closed for two weeks over the Christmas/New Year's holidays, as well as the entirety of Thanksgiving week. DIMA is also closed for Berkeley County Spring Break.
DIMA is typically open Monday through Thursday, but on the Mondays of Memorial Day and Labor Day, as well as July 4th (wherever it falls), we will be closed. For those three weeks ONLY, DIMA will be open on Friday, and the lessons that would've taken place earlier in the week will be scheduled in their original time slot on that Friday.
DIMA is open through the summer and you must remain enrolled to retain your spot with your instructor. We do offer a handful of extra rescheduled lessons and other performance opportunity perks for staying enrolled through the summer months.
For instances in which DIMA needs to close for a weather-event or due to a last second situation with an instructor, you will be issued a make-up credit in our online portal.
We do not prorate for individual lesson cancellations, however we do allow a limited number of rescheduled lessons with 24+ hours notice, per our policies (click link above).